***From former boss, Director of John Paul Group Company…

To all :

I've been so extremely fortunate to know and work with Kourtney Piekarczyk for nearly 10 years. Kourtney has been an inspiration to me and to so many others with her commitment to excellence and her passion for providing service and guidance beyond expectation to her clients. In a company with hundreds of concierges throughout the country, Kourtney consistently stood head and shoulders above all of her colleagues in, not only the sheer volume of kudos that she received from her clients nonstop, but more importantly, how the heartfelt nature of their praise showed how deeply she cared about her clients. and how she was always striving to anticipate their needs, go out of her way to advocate on their behalf, and make their daily lives easier. So often, she was viewed as a member of their family and "team", and has frequently been called a lifesaver, a miracle worker, and a fairy godmother--she truly is all of these and so much more!

Always a team player and eager to share her expertise, Kourtney frequently presented training sessions to our concierge teams on household organizing, event planning/support, holiday decorating, and more.  She so embodied our company mission of service beyond expectations that we chose her to be a mentor/liaison for our new hire concierges. Kourtney developed a curriculum on customer service and has trained dozens of new hires. 

I'm so excited that Kourtney has chosen to share her amazing passion and talents on a broader level. Given her dedication to improve the lives of others and her ability to anticipate their needs, I have every confidence that she will continue to make a major positive impact to all who will be so fortunate to know her.

Best regards,

Barbara Price, former Director 2 Places at 1 Time, a John Paul Group Company

***From client in regards to weekly shopping, errand running and organizational help…

Kourtney, 

You are a valued part of our life’s “quilt” and help us in so many ways. Your dependability and resourcefulness and noticed and appreciated more than you can possibly imagine.

You never cease to make things easier for me! The way you know how to course-correct when I make a mistake in my order, your judgement around quality decisions with perishables, and your communication are all top-notch. You are a tremendous asset to me. Thank you so much!!

-Melissa B.

***From client in regards to shopping, errand running & organizational help…

Kourtney is great! She is super valuable, without her, things would simply not get done.

- Gabriela A.

***From former client in regards to organizational help…

Oh wow amazing! Thank you you’re a genius! Smart! I’ve been putting off this for mooonnths so thank you so much!

-Judy W.

***From client in regards to weekly service…

Having the 2 Places at 1 Time Services offered to myself and my family allows us to focus more on what's important and less on errands, tasks etc. that have to be taken care of on a daily/weekly basis. Kourtney helps us keep our lives on track, organized and with her knowledge of recommended vendors, sales, sources, etc. it makes our life so much easier! From our home being organized & maintained from Kourtney's efforts to groceries to miscellaneous errand running...life is more enjoyable and less chaotic with her help!

-Coni R. Senior Vice President

***From former client in regards to weekly service…

I’m so thankful that a benefit of working for my company is having access to 2 Places at 1 Time! From taking my car to get an oil change to doing my grocery shopping, this service helps me to have a work life balance that I haven’t had at other companies, freeing me up outside of work to spend time with those close to me. Being from out of state, it’s amazing having access to a nationwide service that allows me to have gifts & flowers hand-delivered to my loved ones on special occasions, and is also very helpful when I’m traveling and in a bind. Most importantly - my personal concierge, Kourtney, is friendly, attentive and trustworthy, and gets the job done even better than I would have done myself!

-Kimberlie C.

***From client in regards to shopping, errand running & organizational help…

To Whom it May Concern,

I am writing this letter to express our heartfelt recognition and appreciation for Kourtney, our exceptional personal shopper. Kourtney  has been an invaluable asset to our family, and her dedication to providing outstanding service has truly made a significant impact on our lives.

Kourtney’s dedication to her role goes above and beyond the call of duty. She not only ensures that we have our groceries and essentials in a timely and efficient manner but also takes the extra step of keeping us informed about sales and timely reorders, which has saved us both time and money. Her ability to find the best prices for items has consistently impressed us, and we have come to rely on her expertise in this regard.

What sets Kourtney apart is not only her professional competence but also her personal touch. She has gone out of her way to make our family feel special, remembering birthdays and taking the time to engage with our children when she delivers groceries. Her warmth and kindness have made her an integral part of our family, and we are truly grateful for the positive impact she has had on our lives.

In sum, Kourtney is not just a personal shopper; she is a true friend and a cherished member of our household. We feel blessed to have her in our lives, and we cannot thank her enough for all that she does to make our lives easier and more enjoyable.

 With warm regards,

Lindsay S.

***From client in regards to shopping & weekly service…

Thank you Kourtney!! I literally don’t quite know what I’m going to do without you. You find me the best prices. You think for me and ahead of me and it’s so so helpful. You’re literally like an extra hand for me.

-Brandon R.

***From client in regards to pet care…

❤ ❤ ❤ ❤ You are a true gem!! Thanks for being so lovely to my girls! It settles my angst and it’s so appreciated.

-Jessica P.

***From client in regards to shopping, errand running & organizational help…

Kourtney Piekarczyk / Prendergast is perhaps the best person I have worked with.

She went out of her way to formulate a plan of action for the next day, coordinated via email/text and did NOT call me during office hours so that I could focus on my work. She also showed good presence of mind and handled the work deftly without involving additional hand holding from me.

She is perhaps a role model for the 7 Star quality of service that people can only wish to provide. All in all, I was very satisfied with her and am a customer for life.

Thank you Kourtney.

-Akhilesh B.

***From former client in regards to weekly shopping…

I wish you and your family the absolute best of the best! Thank you for being so amazingly helpful to my family over the past almost two years. You will be dearly missed!

-Erika R.

***From client in regards to weekly service…

Kourtney,

I don’t know how the Felten family would function without your services!  It is a true gift to be able to work with you and help manage our life.  You are always there for us, a great communicator and a true difference maker.  Thanks so much!

-Brett F.

***From former client in regards to weekly service…

Hi Kourtney,

There are so many reasons that I feel you, and the concierge service that you offer, have so greatly improved my quality of life and opened up more hours for undistracted work.  The tasks that you complete for me on a weekly basis save me at least 5 hours of my personal and/or work time.  This allows for me to not be distracted with errands, emergencies at home, maintenance issues, organizational tasks and miscellaneous issues.  I cannot thank you enough for bringing sanity back to my life and helping me to feel ahead of the game every day of the week.  This brings incredible peace of mind and better focus for my daily professional duties.  You go above and beyond what I could have ever expected from a service like this, and on behalf of myself and my family THANK YOU for all that you do to make our lives better.

Sincerely,

-Brittany J.

***From former boss, Operations Manager of John Paul Group Company…

September 2023

To Whom It May Concern, I have known Kourtney for the past 8 years while she worked as a Concierge for John Paul Group. Kourtney has excelled in this role, exhibiting self-direction, accountability, while consistently maintaining high standards for customer focus/service. These qualities made her a perfect mentor for newcomers to our organization. As a mentor, Kourtney provided guidance and shared knowledge on how to be successful! I have been consistently impressed by her attitude towards her work and her performance on the job.

Kourtney possesses the ultimate "can do" attitude while taking on all tasks with positive energy and a smile. She is well organized and keeps track of the details necessary to coordinate requests. She meets deadlines and accuracy on all deliverable. Kourtney is proactive in anticipating client needs and takes initiative to go beyond the expectations. Our clients have shared throughout her career countless positive comments about how helpful and essential her assistance has been.

I am very grateful for her contributions to our company and my team. I am confident that she has the ability, work ethic, and communications skills to add value in whatever she does.

Sincerely,

Ana Karl, Operations Manager 2 Places At 1 Time, a John Paul Group Company

***From client in regards to organization…

And seriously, you are amazing. I’m so grateful for the help – you have no idea how you coming is already helping my mental health!!!

And THANK YOU! I am seriously so grateful for the help and motivation to get this all sorted. It helps me make it more of a home vs a place to just store all the things. I’m really excited to work more together.

--Cassandra P.

***From former client in regards to weekly shopping, errand running and organizational help…

Hi Kourtney,

I just wanted to take a minute and let you know how much I appreciate your services!! You have been unbelievably helpful to me in balancing work and home responsibilities as you have stepped in to help where you are able. I have raved about you to friends and family, and they all agree-I am very lucky to have you! Thank you so much for all you do, being so courteous and accommodating and most importantly delivering every single time 150%.

and

Kourtney,

Thank you for the thoughtful message. I’m feeling so sad coming to terms with not working together anymore! You have been part of my life for so many years now and it’s meant so much to have your help so much over the years. I’ll really miss you and I do hope you jump on with whoever they replace your current company with. Thank you for everything you have done for me and my family and please know how much your kindness and acts of service have meant to us and it will never be forgotten!

Love, 

Stacy S.

***From client in regards to organizational help…

Thank you so much!!! You are magic!!! Thank you Kourtney, for always having great ideas for organizing our home. You take the stress out of our day with helping us so much! We appreciate your hard work, you are an asset to our family!

Oh Kourtney!! Thank you so much. Those closets were so confusing and cluttered, we didn’t know what to do. Thank you, as always, for decluttering our lives 😂

-Andrea L.

***From former client in regards to weekly service…

I love the Concierge Services they have been amazing.  It’s truly given me peace of mind and less tasks I need to worry about so that I can focus on what’s important.  Kourtney has been the best concierge by far and I’ve worked with many concierges in other states.  She goes above and beyond and really makes my experience the best.  She will be your right-hand man.  Kourtney makes sure she understands your wants and needs and always has suggestions or better ideas whether it helps you save time or money.

-Vinna N.

***From former client in regards to weekly service…

Kourtney,

I want to thank you for all your hard work and for everything you have done for us thus far.  You have been a HUGE help for us in making our life so much easier. The shopping, returns, organizing you have done would have never gotten done on our end and for that I am so lucky to have you there to help us!!  You are wonderful and a huge time saver for us!

Love,
Leigh B.

***From client in regards to shopping, errand running & organizational help…

Hi Kourtney, 

It saddens me that Novo Nordisk will no longer be allowing errands through 2Places.  I have been so blessed to have had the opportunity to work with you this many years.  

You have been a consistent source of help and support in getting groceries, running errands, organization, and all the other small and big things you have helped me with.  You have certainly "lightened my load" by allowing me to put that focus on my job.  

You have always been "hands on", are extremely attentive and look out for my needs.  You went above and beyond on many occasions to support me.  In business it is hard to find someone who genuinely cares like you do.  It is also a challenge these days to see someone work as hard and fast like you.  

Because of this, I am willing to continue with your services in any capacity outside of NovoNordisk so please provide me with the details as to how to set up services, if possible.  

You are my friend and I adore you so know that I am also here for you should you need anything.  

Sincerely, 

Kelly K.

***From former boss, Senior Division Manager of John Paul Group Company

October 12, 2023

To Whom It May Concern,

Kourtney Pierkarcyzk has been an employee of John Paul Group since February 2013 as a virtual concierge. I have had the pleasure of working with Kourtney for the last seven years.

I have always been impressed by Kourtney’s work ethic and attitude towards everyone. She is bright and extremely driven. I am more than confident that she can make a very positive impact on any organization. She has demonstrated the ability to learn fast as well as clearly comprehend and implement complicated instructions. She also communicates well with others and is able to effectively lead and organize teams on certain projects.

I give my full trust and recommend her without any kind of reservation. I am very confident that she will be able to handle any tasks given and complete them in record time. Please let me know if there is anything else you want to know about this excellent person.

Sincerely,

Kerri Bellino, Senior Division Manager John Paul Group

***From client in regards to bi-weekly errand running…

Kourtney,

“YOU ARE A LITERAL LIFESAVER! So appreciate all of your help!! I brag about you to everyone in my network so prepare for those referrals!

-Lara G.

***From client in regards to weekly shopping, errand running and organizational help…

Kourtney always goes above and beyond to make sure our needs and requests are met. We can’t thank her enough for always finding the best prices and  for being incredibly diligent in making sure she finds everything that I have requested. We are so grateful for her!

-Christy B.

***From former client in regards to weekly service…

Kourtney Prendergast helps us with our grocery, dry cleaning and pet supply runs on a weekly basis and has helped us with a few organization projects, as well.  The services that 2 Places 1 Time provides saves us hours of time every week and gives us our weekends back to enjoy with our family...no more errands!!  The value of the services we receive are immeasurable and we trust Kourtney more than any other service provider who enters our home.  She is a friend and practically a part of our family!

-Erika D.

***From former client in regards to weekly service…

Two Places at 1 has been so helpful for me and my family. Kourtney has always gone above and beyond in helping us save time and money. It really is not just about the convenience of having a service that does just that but it is the quality of the job she provides. If I need an item at the store and it is not available she will find another solution. If she notices the service I am provided whether it is at a grocery store, post office, etc. is poor she will advocate for me. She keeps me updated on any changes that may need to be made when necessary and get my feedback. She also looks for opportunities to make my job easier in ways I didn’t think of. I can give you example after example of how Kourtney has been such a great help to us. What makes it an even more pleasant experience is Kourtney’s attitude. She has always remained professional and does it all with a great attitude.  

-Isa C.